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You start by simply asking “why” at least five times to expose the causal factors that contributed to the problem, and continue until you discover the initiating issue that sparked the chain of problematic events.
• Any other problem where people disagree on the potential quick solution. For each cause, identify a test/check and how to perform the test/check. Assign each test/check to an individual and record whether each is a cause Yes/No. Agree a list of actions to solve all identified causes. You can follow any responses to this entry through the RSS 2.0 feed.
This entry was posted on Tuesday, September 29th, 2009 at and is filed under Lean, Losses & Wastes, TPM.
Kaizen Kulture's mission is to be true to the ethos of continuous improvement.
The Quick Kaizen tool is a method of recording our progress in solving a simple problem.
This helps us to keep track of reported proof tests and to logically decide on the best solution(s). Draw/Sketch the problem and add any necessary comments to clarify the precise issue.
• The problem will be typically solved within one day, and will take less than 2 hours actual effort. Quick Kaizen gives focus to an area or activity problem and allows us to monitor the potential solution methods. You can leave a response, or trackback from your own site.The drop location was not associated with the vendor for which I was trying to upload the pickup.Here are the steps I took to reach my conclusion: Situation: A pickup was missed on my behalf.The ‘Plan’ phase is most important, and usually consumes at least half of the total time.This is where the issue is defined, data is gathered and a root cause identified.I peeled those errors back to the core, where I discovered the root cause of my problem.The current state process allowed the system to upload pickups to a drop location on the website.By improving standardized activities and procedures, kaizen aims to distinguish and eliminate waste.There are many tools to guide you through your continuous improvement efforts.Why: (Causal Factor) Our Route Management team and the carrier were unaware of the pickup.Why: (Causal Factor) The pickup was incorrectly uploaded to the website and therefore, not visible for scheduling.