Problem Solving Strategies In Business

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The articles in this section of Mind Tools therefore focus on helping you make a success of the first of these steps – defining the problem.

A very significant part of this involves making sense of the complex situation in which the problem occurs, so that you can pinpoint exactly what the problem is.

Having good, strong problem solving skills can make a huge difference to your career.

Problems are at the center of what many people do at work every day.

Once you are able to unlock the real reason certain events take place, you can start the process of making corrections -- the right corrections.

.boxy-content a.term-action, button.term-action a.term-action:hover, button.term-action:hover .term-action-bg .term-uex .term-cite .term-fc .term-edit .boxy-dflt-hder .definition .definition a .definition h2 .example, .highlight-term a.round-btn, a.round-btn.selected:hover a.round-btn:hover, a.round-btn.selected .social-icon a.round-btn .social-icon a.round-btn:hover a.round-btn .fa-facebook a.round-btn .fa-twitter a.round-btn .fa-google-plus .rotate a a.up:hover, selected, a.down:hover, selected, .vote-status .adjacent-term .adjacent-term:hover .adjacent-term .past-tod .past-tod:hover .tod-term .tod-date .tip-content .tooltip-inner .term-tool-action-block .term-link-embed-content .term-fc-options .term-fc-options li .term-fc-options li a .checkmark .quiz-option .quiz-option-bullet .finger-button.quiz-option:hover .definition-number .wd-75 .wd-20 .left-block-terms .left-block-terms .left-block-terms li .no-padding .no-padding-left .no-padding-right .boxy-spacing @media (min-width: 768px) @media (max-width: 768px) @media print { a:link:after, a:visited:after nav, .term-action, #wfi-ad-slot-leaderboard, .wfi-slot, #related-articles, .pop-quiz, #right-block, .Whether you're solving a problem for a client (internal or external), supporting those who are solving problems, or discovering new problems to solve, the problems you face can be large or small, simple or complex, and easy or difficult.A fundamental part of every manager's role is finding ways to solve them.With one, you can solve problems quickly and effectively.Without one, your solutions may be ineffective, or you'll get stuck and do nothing, with sometimes painful consequences.For example, consider this problem statement: "We have to find a way of disciplining of people who do substandard work." This doesn't allow you the opportunity of discovering the real reasons for under-performance.The CATWOE checklist provides a powerful reminder to look at many elements that may contribute to the problem, and to expand your thinking around it.The difficulty in getting to the key elements of a problem is that you are dealing with multiple, diverse drivers, each one having the potential to steer you in the wrong direction or camouflage the real culprits.Another reason is that we have been programmed to think and act quickly and hence do not believe we have the luxury of taking the appropriate time to analyze and investigate. And quite frankly, many people do not know how to get to the real source or have the appropriate skill set.If you stop here you may miss the opportunity to reduce a repeat performance. You will be rewarded if you stay focused and wait until you have all of the information needed to uncover the root cause and implement the appropriate corrections. Having the skills just provides the ability to get to the sources of issues.You may be tempted to just think that it was a purchasing or inventory error and be satisfied, but go deeper. Putting the skills into action is what will produce results.

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