This study proved that the transformation of business from production era to relationship-based era increases the importance of multiple types of intelligence to become an effective manager.
Moreover, this study contributes in theoretical literature and explores new dimensions for future researchers, practitioners’, and management consultants to recognize the effectiveness of intelligence especially in services sector organizations. https://doi.org/10.1108/JMD-10-2015-0153 Download as .
Researchers did not find a single study that has addressed the multiple types of intelligence and its impact on managerial outcomes in the perspective of insurance sector.
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Marc Brackett is a professor in Yale University’s Child Study Center and founding director of the Yale Center for Emotional Intelligence.
In his 25 years as an emotion scientist, he has developed a remarkably effective plan to improve the lives of children and adults – a blueprint for understanding our emotions and using them wisely so that they help, rather than hinder, our success and well-being.
The guidelines are additive and synergistic; to be effective, social and emotional learning experiences need not adhere to all of these guidelines, but the chances for success increase with each one that is followed.
Read More» If you are interested in reading the full technical report on emotional intelligence in the workplace published by the Consortium on Research on Emotional Intelligence in Organizations, click here to download your free copy.